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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">economics</journal-id><journal-title-group><journal-title xml:lang="ru">Вестник РГГУ. Серия «Экономика и управление»</journal-title><trans-title-group xml:lang="en"><trans-title>RSUH/RGGU BULLETIN. Series Economics. Management. Law</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">3033-7216</issn><publisher><publisher-name>Russian State University for the Humanities (RSUH)</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.28995/2073-6304-2021-4-69-82</article-id><article-id custom-type="elpub" pub-id-type="custom">economics-353</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ЭКОНОМИКА</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>ECONOMY</subject></subj-group></article-categories><title-group><article-title>Предприятия индустрии гостеприимства в условиях неопределенности внешней среды: тенденции и перспективы</article-title><trans-title-group xml:lang="en"><trans-title>Enterprises of the hospitality industry in the conditions of uncertainty of the external environment. Trends and prospects</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Платко</surname><given-names>А. Ю.</given-names></name><name name-style="western" xml:lang="en"><surname>Platko</surname><given-names>A. Yu.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Алла Ю. Платко, доктор экономических наук, доцент</p><p>119034, Москва, ул. Остоженка, д. 38, стр. 1</p></bio><bio xml:lang="en"><p>Alla Yu. Platko, Dr. of Sci. (Economics), associate professor</p><p>bldg. 1, bld. 38, Ostozhenka Street, Moscow, 119034</p></bio><email xlink:type="simple">platko@yandex.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Михайлова</surname><given-names>А. Р.</given-names></name><name name-style="western" xml:lang="en"><surname>Mikhailova</surname><given-names>A. R.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Алла Р. Михайлова</p><p>119034, Москва, ул. Остоженка, д. 38, стр. 1</p></bio><bio xml:lang="en"><p>Alla R. Mikhailova</p><p>bldg. 1, bld. 38, Ostozhenka Street, Moscow, 119034</p></bio><email xlink:type="simple">a.mihaylova@linguanet.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Московский государственный лингвистический университет</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Moscow State Linguistic University</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2021</year></pub-date><pub-date pub-type="epub"><day>19</day><month>01</month><year>2022</year></pub-date><volume>0</volume><issue>4</issue><fpage>69</fpage><lpage>82</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Платко А.Ю., Михайлова А.Р., 2022</copyright-statement><copyright-year>2022</copyright-year><copyright-holder xml:lang="ru">Платко А.Ю., Михайлова А.Р.</copyright-holder><copyright-holder xml:lang="en">Platko A.Y., Mikhailova A.R.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://economics.rsuh.ru/jour/article/view/353">https://economics.rsuh.ru/jour/article/view/353</self-uri><abstract><p>В статье рассматриваются ключевые показатели индустрии гостеприимства в период пандемии, проводится PEST-анализ отечественной туристической отрасли, определяются направления диверсификации деятельности предприятий сферы гостеприимства.</p></abstract><trans-abstract xml:lang="en"><p>The article considers the key indicators of the hospitality industry during the pandemic, conducts a PEST-analysis of the Russian tourism industry, characterizes the directions for diversification of the activities of the hospitality enterprises.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>индустрия гостеприимства</kwd><kwd>управление предприятием гостиничного бизнеса</kwd><kwd>неопределенность внешней среды</kwd><kwd>диверсификация услуг в гостиничной отрасли</kwd></kwd-group><kwd-group xml:lang="en"><kwd>hospitality industry</kwd><kwd>hotel business enterprise management</kwd><kwd>uncertainty of the external environment</kwd><kwd>diversification of services in the hotel industry</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Агяд 2021 – Агяд М. 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