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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">economics</journal-id><journal-title-group><journal-title xml:lang="ru">Вестник РГГУ. Серия "Экономика и управление"</journal-title><trans-title-group xml:lang="en"><trans-title>RSUH/RGGU BULLETIN. Series Economics. Management. Law</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2073-6304</issn><publisher><publisher-name>Russian State University for the Humanities (RSUH)</publisher-name></publisher></journal-meta><article-meta><article-id custom-type="elpub" pub-id-type="custom">economics-71</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>УПРАВЛЕНИЕ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>MANAGEMENT</subject></subj-group></article-categories><title-group><article-title>Внутренний маркетинг как эффективный инструмент кадрового менеджмента в организации</article-title><trans-title-group xml:lang="en"><trans-title>Internal marketing as an effective tool for personnel management in the organization</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Архипова</surname><given-names>Надежда Ивановна</given-names></name><name name-style="western" xml:lang="en"><surname>Arkhipova</surname><given-names>Nadezhda</given-names></name></name-alternatives><email xlink:type="simple">2506539@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Абаев</surname><given-names>Алан Лазаревич</given-names></name><name name-style="western" xml:lang="en"><surname>Abaev</surname><given-names>Alan</given-names></name></name-alternatives><email xlink:type="simple">abaeval@rggu.ru</email><xref ref-type="aff" rid="aff-2"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Российский государственный гуманитарный университет</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Russian State University for the Humanities</institution><country>Russian Federation</country></aff></aff-alternatives><aff-alternatives id="aff-2"><aff xml:lang="ru"><institution>Российский государственный гуманитарный университет</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Russian State University for the Humanities</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2016</year></pub-date><pub-date pub-type="epub"><day>24</day><month>01</month><year>2018</year></pub-date><volume>0</volume><issue>3</issue><fpage>65</fpage><lpage>75</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Архипова Н.И., Абаев А.Л., 2018</copyright-statement><copyright-year>2018</copyright-year><copyright-holder xml:lang="ru">Архипова Н.И., Абаев А.Л.</copyright-holder><copyright-holder xml:lang="en">Arkhipova N., Abaev A.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://economics.rsuh.ru/jour/article/view/71">https://economics.rsuh.ru/jour/article/view/71</self-uri><abstract><p>Статья посвящена анализу современных представлений о развитии концепции внутреннего маркетинга как предпосылки удовлетворения потребностей потенциальных клиентов организации. Рассмотрено содержание основных подходов к определению данной концепции, описаны основные типы и инструменты организации внутреннего маркетинга в компании.</p></abstract><trans-abstract xml:lang="en"><p>This article analyzes modern ideas about the development of the internal marketing concept, as a prerequisite for meeting the needs of potential customers of the organization. The content of the main approaches to the definition of this concept, and described types of instruments of internal marketing in companies are considered.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>концепция внутреннего маркетинга</kwd><kwd>организация внутреннего маркетинга</kwd><kwd>маркетинговые инструменты</kwd><kwd>потребности персонала</kwd><kwd>клиентоориентированный подход</kwd><kwd>клиентоориентированный персонал</kwd><kwd>анкетирование персонала</kwd><kwd>internal marketing concept</kwd><kwd>the organization of internal marketing</kwd><kwd>marketing tools</kwd><kwd>personnel needs</kwd><kwd>customer-oriented approach</kwd><kwd>customer-oriented staff</kwd><kwd>a survey of staff</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Котлер Ф. Маркетинг. Менеджмент. СПб.: Питер, 2005.</mixed-citation><mixed-citation xml:lang="en">Котлер Ф. Маркетинг. 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