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The role of the Bank of Russia in protecting the rights of consumers of financial services

https://doi.org/10.28995/2073-6304-2024-2-134-146

Abstract

In modern conditions with the variety of forms and types of financial products and services offered on the market, as well as many organizations offering them to clients, a special role is played by the activities of the Bank of Russia aimed at protecting the rights of consumers of financial products and services, preventing violations of those rights, as well as increasing the level of financial literacy of the population. The reactive and preventive activities of that Bank in that area make it possible to effectively address the issue of customer rights violations.

About the Author

V. V. Samoilova
Russian State University for the Humanities
Russian Federation

Valentina V. Samoilova, Cand. of Sci. (Law), associate professor

bld.6, Miusskaja Square, Moscow, 125047



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For citations:


Samoilova V.V. The role of the Bank of Russia in protecting the rights of consumers of financial services. RSUH/RGGU BULLETIN. Series Economics. Management. Law. 2024;(2):134-146. (In Russ.) https://doi.org/10.28995/2073-6304-2024-2-134-146

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ISSN 2073-6304 (Print)